I moved into a 2 bedroom apartment in Nov. 2010. A week after I moved in I notice that one of the bedrooms was not getting no heat so I called the office and made a complaint. The maintenance guy came out and adjusted the vents and said "that should fix the problem.
The following week I called and made anther complaint about the heat and the maintenance guy came out and turned the blower up on the furnace. That didn't solve the problem so I made another complaint and told them to either fix the problem or give me another apartment. The Asst. Property Mgr. told me in order for me to get another apartment I would have to pay for it. So, I told her that I wanted to talk to the Property Mgr..
I told the Property Mgr. what was going on and that I wanted the problem fix, a different apartment or out of my lease. I was then told that the manager of the property wants to come and look at the problem before they deceided what to do. A few day's went by and the manager and I'm guessing the head maintenance guy came out and did the same thing that was done before - adjusting the vents. I was told once again, that will fix the problem.
A week went by and guess what the problem is not fix. So, I called the Property Mgr. and informed her that it's still a problem and she said "I will notify my mgr. and see what we can do and give you a call no later than tomorrow. Well, 4 day's went by and I had to call her and I was informed that the problem I'm having is not a reason to let me out of my lease.
Here it is the Jan. 15, 2011 and I'm still having this problem and still complaining and not getting nothing but the run arouds and b/s answers. I need to know what can I do to get them to fix the problem or is this a good reason for me to break my lease?
Thanks
The following week I called and made anther complaint about the heat and the maintenance guy came out and turned the blower up on the furnace. That didn't solve the problem so I made another complaint and told them to either fix the problem or give me another apartment. The Asst. Property Mgr. told me in order for me to get another apartment I would have to pay for it. So, I told her that I wanted to talk to the Property Mgr..
I told the Property Mgr. what was going on and that I wanted the problem fix, a different apartment or out of my lease. I was then told that the manager of the property wants to come and look at the problem before they deceided what to do. A few day's went by and the manager and I'm guessing the head maintenance guy came out and did the same thing that was done before - adjusting the vents. I was told once again, that will fix the problem.
A week went by and guess what the problem is not fix. So, I called the Property Mgr. and informed her that it's still a problem and she said "I will notify my mgr. and see what we can do and give you a call no later than tomorrow. Well, 4 day's went by and I had to call her and I was informed that the problem I'm having is not a reason to let me out of my lease.
Here it is the Jan. 15, 2011 and I'm still having this problem and still complaining and not getting nothing but the run arouds and b/s answers. I need to know what can I do to get them to fix the problem or is this a good reason for me to break my lease?
Thanks