Recent content by fronty

The insurance company sent out a letter stating why it wasn't processed, so they received the change of beneficiary form. We just don't know why it wasn't processed. That is the information I'm trying to obtain. A representative confirmed that they received it and a letter went out.

The change of beneficiary wasn't processed by the insurance company. They said they sent out a letter to the policy holder, but I do not have access to it. No further information has been provided at this time. I have a copy of the change of beneficiary form and can't see anything that isn't...