Thanks for your comments. The Better Business Bureau had no luck in attempting to have the oil company discuss the issue with us. (They even said that they understood our frustration.) This really is a straight forward issue but $440 is hardly worth going to court expecially for a very small...
I am on the board of a *very small* Nevada church. We had some concerns about the accuracy of the delivery of our heating oil and expressed our concerns to the company. They agreed orally and we confirmed in writing that they would not delivery unless a member of the congregation was present...