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Not much of an imagination I guess. I've read my warranty and it doesn't answer my questions. I'd like to go in with some knowledge of where I stand and won't have to call multiple times and sit on hold. Can I ask why you're a moderator if you're unpleasant and unhelpful?

Thanks for the response. I was hoping there were firm standards written into law that they had to base their refund on. Maybe the Magnuson-Moss Warranty Act.

Hi all. Our 3 1/2 year old LG refrigerator has been declared dead by LG. We have a claim number and they will write a check for the prorated amount. I've found depreciation calculators online and the depreciation rate is 6.67% for refrigerators. That would mean a check for over $1400. Is the...