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I have a hot tub that has been authorized by the manufacturer for a warranty replacement under the original warranty. The warranty states that the hot tub will be replaced with "one of equal value" The exact model is no longer available. They have renamed the hot tubs and the new model that has...

adjusterjack, She does have an account in the same bank, however it is fairly small and only has funds in it that were from her social security and pension. It is used just to pay bills online. I was under the belief that as long as the money in her account we're from these sources, then they...

Thanks all for your advice and kind words. I feel contacting the creditor would probably be prudent. My thoughts were just to have her outline her age and medical condition and state she is on a limited income and unable to pay this bill. What is the reasoning for not mentioning that she has...

My mother-in-law is 75 years old and lived in Florida up until 1 year ago. At that point she was diagnosed with terminal cancer and needed to move back home to Massachusetts for treatment. She had a loan on a vehicle with an outstanding balance of approximately $18,000. The bank repossessed...