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Thank you so much for your help. A demand letter should come first, correct? Should I outline my evidence in the letter, or keep it shorter? I don't want to have to go to court, but worried too much evidence in the letter could just give them ammo to tell me 'no'.

Before I begin: I'm not out to get my retirement out of a corporation, or to sue for silly reasons. good advice would be appreciated. My car is a 2002 2.5 Altima. It's had numerous recalls involving components of its exhaust system, one of which ultimately was deemed to affect the engine. In...