Business Small Claims Across State Lines

[jlarson526]

I own a company in Colorado that sells advertising products. I was unable to print a customer from California's order within our allotted time frame and forgot to refund her money. I am willing to admit that I messed up, and she deserved a full refund. I was reminded of her refund when she had her attorney call me. I refunded her money in full, but she still claims I owe her for attorney fees in having her lawyer get involved as well as the gas it took her to get to my bank and the 6 dollar bank fee associated with cashing the check. Is this possible? Does Colorado law or California law apply to this situation? How does the small claims process work regarding business transactions occurring across state lines?

 

[army judge]

I own a company in Colorado that sells advertising products. I was unable to print a customer from California's order within our allotted time frame and forgot to refund her money. I am willing to admit that I messed up, and she deserved a full refund. I was reminded of her refund when she had her attorney call me. I refunded her money in full, but she still claims I owe her for attorney fees in having her lawyer get involved as well as the gas it took her to get to my bank and the 6 dollar bank fee associated with cashing the check. Is this possible? Does Colorado law or California law apply to this situation? How does the small claims process work regarding business transactions occurring across state lines?

You made a mistake and corrected it.
You gave her back her money.
She, more than likely, had someone call you pretending to be her attorney.
You have nothing to worry about.
If she wants to sue you, she'll have to do it in your state, not hers.

If she calls again, simply say, "I'm sorry about the mixup in your order. I've spoken with my attorney, and he says, there is nothing more I can do for you, because I already gave you a full refund. Good bye!"

Don't worry, she's not gonna sue you.
She's bluffing.
Sha has no case and just wants more of your money.

 

[tpajet]

I thought as long as he does business in her state she could bring the case there.

Regardless, I do agree that she probably had a friend make the call. Normally a layer would have sent the demand for payment in the mail, and included extra for the extra expenses, not a phone call.