Cell Phone

[Nekrosword]

I recently obtained a phone. Paid an amount for it and got it damaged somehow. At the time I did not know what was wrong with it. So I went to my service provider and they said that I had a faulty battery and got a replacement battery. The battery was not the issue so we sent it in and the company gave me a new pre-owned phone. We sent in the old phone. Then the service provider said we have to pay the full price for the broken phone because it had water damage. Which I did not know it had happened. What I am asking is, does the service provider able to charge me the full price for the phone when I was unaware of the real damage and they gave me the wrong fix?

 

[disagreeable]

You have not provided details of how you came into possession of the phone. There are warranty terms associated with all electronics. You can certainly request a credit for the cost of the battery or sue them for its cost in small claims court if an arbitration clause is not present.