I was recently accused of shoplifting by the retailer that I worked for. I used rewards that accumulated on several different store rewards cards. These cards were scanned for those customers who do not have a card of their own. When enough money is spent using that card(by several different customers), it would print out a reward, and instead of giving the reward to a customer that doesn't ever shop there(or else they would have a card), I would keep it for myself. Just about every employee did this and even the management knew about it and did nothing. I thought it was just a sweet deal for working there. I was confronted for taking these coupons and offered to pay back the amount of the coupons($85). They wouldn't accept anything at that time. I was then terminated from the company. Do coupons coun't as merchanise for legal purposes? I have now received two civil demand letters asking for $185. Should I pay these? I have read on other forums that most of these letters are just scare tactics and almost never do they lead to civil lawsuits. Do I have a legitamate defense because that was kind of the norm at the store and management didn't do anything about it? I am the only one at the store who was terminated even though I told them that almost everyone was doing it? I just want as much advice before I do anything. Thanks for the help.