Condo - Water Damage/Insurance Problems

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sojaded

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Our upstairs neighbor is elderly and accidentally left her sink running - which flooded her bathroom and did major damage to our condo. So far we've sustained approx $25k in damages.

We've gone through our own insurance who is covering up to the maximum of our policy which is only around $10k. We're told that they'll subrogate the total amount of our loss through our neighbor's insurance - but how do we know that they'll fight on our behalf for the extra $15k that we're out? If they don't, do we sue our insurance co. or what is our legal protection?
 
You sue the person who caused the damage.
 
Okay, either YOU sue the person OR you have your insurance company sue her.
 
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