I have recieved a few calls from a collections agency. They have seemed really shady from the start. I asked them last Friday to mail me all the information that they had on my account. I finally just got an email from them 5 days later. The only information that they could give me was my account number and my total balance after the fees and late charges. Is there any way that I can find out if they are truly a collections agency? Also I asked them not to call me anymore and to send everything through the mail and their manager told me to "understand this, you owe us money and we will NOT quit calling you." Can they do this???