Hello and an thank you for your time...
I purchased flooring from a highly rated company and now we have found out that the sealant used has failed. I was told by the sealant company rep that if the issue is the sealant they would stand behind their product but the new owner of the flooring company says that they have no need to work with us to fix this problem. My question is does the new ownership "inherit" the liability? The company has the same name, address, even phone number if that matters.
Thank you for any information you can provide!
I purchased flooring from a highly rated company and now we have found out that the sealant used has failed. I was told by the sealant company rep that if the issue is the sealant they would stand behind their product but the new owner of the flooring company says that they have no need to work with us to fix this problem. My question is does the new ownership "inherit" the liability? The company has the same name, address, even phone number if that matters.
Thank you for any information you can provide!