Last fall my husband purchased a Fin (tanuki) fur coat for $600 from an EBay furrier in New York, the coat was not listed on Ebay...just one he had in his inventory. He's been selling furs on Ebay for some time so I felt comfortable buying from him. The coat was listed as a 4x in size, (I wear a 2x to a 3x) when it arrived I expected it to be too big, but it fit my co-worker who is a size 10.
My husband called him and told him we wanted our money back and he refused, he said his listings indicate no refunds. The seller told me to send the coat back and he would tailor it to fit. After sending my measurements many times, I ended up paying any extra $250 to pay for the alterations to the coat. The coat fits perfectly now, no wiggle room, but wearable. The first day I wore it a seam in the back opened up. I took it to our local furrier who refused to touch the coat.....I was told the coat was too old and dry to hold a seam for very long. I contacted the seller who told me to send it back to him he was sure his furrier could fix it. I did.....$40 to ship it back, $140 to pay for the repair. Since then the coat has ripped again, this time I opened the lining and saw that the coat is dry and crumbling, and has 2 small holes in the area I opened, and probably won't hold any repairs. I repaired the seam as best I could, contacted the seller and he refused to refund my money, he said I was too rough on the coat. Last night I went to hang up the coat and my thump went thru the fur. The coat is a piece of crap. Do I have any recourse?
My husband called him and told him we wanted our money back and he refused, he said his listings indicate no refunds. The seller told me to send the coat back and he would tailor it to fit. After sending my measurements many times, I ended up paying any extra $250 to pay for the alterations to the coat. The coat fits perfectly now, no wiggle room, but wearable. The first day I wore it a seam in the back opened up. I took it to our local furrier who refused to touch the coat.....I was told the coat was too old and dry to hold a seam for very long. I contacted the seller who told me to send it back to him he was sure his furrier could fix it. I did.....$40 to ship it back, $140 to pay for the repair. Since then the coat has ripped again, this time I opened the lining and saw that the coat is dry and crumbling, and has 2 small holes in the area I opened, and probably won't hold any repairs. I repaired the seam as best I could, contacted the seller and he refused to refund my money, he said I was too rough on the coat. Last night I went to hang up the coat and my thump went thru the fur. The coat is a piece of crap. Do I have any recourse?