Hotel Negligence

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xcherry

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Hello. I stayed at a hotel at a fairly large casino this past weekend only to have the night ruined. Me and a couple friends went out and before long one of the girls was causing problems. She wasn't planning on staying but had a few things of hers that she had left in my room. She told me to give her a key and she would go get them and leave and i refused. I told her that I would go with her but she said she would wait. later that night she threatened to jut go to the hotel front desk and get her own key. This is where I lied and told her I had already told the front desk to be sure to not give a key to anyone else, as I thought her to be a little psychotic at this point. Come to find out, I really should have called the front desk to tell them this but who thinks that a hotel would just give your key out to anybody? So when we got back to our hotel/casino, we were gambling and all kind of split up..When I went up to my hotel room, neither of the two keys I was given at checkin worked, so I pulled out my cell phone and tried calling the front desk. I was put on hold for quite some time, mind you its like 230 am at this point and I just wanted to go to sleep. While on hold with the front desk, I heard someone talking in my room! And then before long, my hotel room door was opening. It was this crazy girl. Needless to say, I freaked out. It scared the crap out of me, for one, that someone was in my room! About this time, someone from the front desk finally answered, and I told them we needed someone at my room asap! I went in and immediatelly started going through my things to make sure she didnt steale anything. At first, she would not leave, and then I shut the door and told her she wasn't going to leave until whoever from the front desk came up there. She then called the police, telling them I assaulted her and wouldn't let her leave. The hotel sent security up there, just to tell me "You'll have to take this up with the front desk", and leave! Not even asking me if I was okay, if anything was stolen, or escorting her out! Before long the cops showed up, where she proceeded to lie and say that she had 'bruises' on her from me hitting her..like I told the cops I have a torn tendon so I couldn't really hit her. If anything, she kicked me, I had a big bruise automatically on my knee. I'm not one to get the police involved though, stupid waste of their time. Anyway, my question is should I call an attorney? I've taken this up with the front desk manager, and his manager, and they both laughed it off. Saying their employee didnt do anything wrong. Not only are they not concerned, I didnt so much as get an apology or a complimentary nights stay, nothing. My issue here is that, as far as I am concerned, if anything goes on with the cops ie. if i have to go to court or whatnot, it's their responsibility. Yes?
Thank you for your help.
 
You really don't have much to go on here.
It sounds like nothing was stolen? Do you have any actual damages?

If you aren't happy with the response you got from the hotel staff you could try sending some letters to the bigwigs that really run the place and see if that gets you anything, but you really don't have anything to sue for.

No, they should not have given her a key to the room, but unless you have some actual damages it just won't lead anywhere. Had she stolen property, damaged the room, etc... then you would likely be able to put that responsibility on them.

Your best bet is to let it go and not take your business there anymore... or write those letters and tell them exactly why you won't come there anymore. They'll probably pitch you a freebie... but that wouldn't do it for me. There are other casinos out there.
 
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