kristiesue
New Member
I have a question about the "rules" when you tape conservations on a work phone line without informing anyone, the employee or the customer, that they are being taped.
I have worked for this company for almost a year and I am just finding out that all my conservations have been and still are being taped.
Here's the situation. I am looking for a new job because I have been asked, by the owners brother, to forge someone's signature on some legal papers (which I refused to do). I feel very uncomfortable working for what I deam as an unethical company.
This morning I needed to return a phone call to a place that I am currently interviewing with (not my best idea, to use a work phone
) to see what they called about the day before, while I was at work. We talked briefly and I hung up. About ten minutes later I recieved a fax from corporate stating that they wanted me and the other gentleman that works in the office to sign a paper, an "Employee Acknowledgment Form". They also said that they thought that I had already signed this before and they just didn't have it on file. I have saved every paper they have ever had me sign, I went through them and I have never signed any papers giving them permission to tape me or the clients on the phone. Later in the day I recieved an Email from the same lady at corporate. In it she was stating that I wasn't saying some of the things that are in our "Phone Script". (It is interesting to me that I am the only one that she says isn't using the script. The other gentleman, in our office of two, never even slightly follows the script.) She also stated "According to the phone calls that we have heard...". I take that statement to say that they have been taping the conservations. :no:What I want to know is if what they are doing is legal and if it isn't legal, what can I do about it. I feel my trust in this company has, once agian been taken away.
Thank you for any advice you can give! :bye:
