PleaseHelpMe92
New Member
I noticed a purchase on my bank statement I didn't make and when i called the company they said it was for a site that I didn't use. So they told me if I expected fraud to contact the credit company. I realized later in the day that the site was a porn site I had caught my little cousin on using my card. At the time it was under $20 so I just told him to delete it since he used an alternate email I had logged in on the lap top he was using.
Apparently he didn't delete it. Well i called the company back to ask if a charge had been made again or if it just took them this long to charge me and the company said that a refund had been issued for everything (totaling less than $35) and that the account had be deleted and the email had been flagged. I told them I was willing to pay the money, but they kept saying the account has been shut down and then the lady (aggravated) said something about how fraud was a felony and she wouldn't tell me how much was being refunded. I finally gave up and hung up?
Did I do something Illegal? I never asked them to shut down the account and I'm sure with teenagers knowing how to use credit cards this sort of thing has happened more than once. I never contacted the police or anything and I said I was willing to pay and the customer service lady got me so I'm freaked out that I'm going to be charged with fraud over a misunderstanding. What could happen? Any feedback is highly appreciated
Apparently he didn't delete it. Well i called the company back to ask if a charge had been made again or if it just took them this long to charge me and the company said that a refund had been issued for everything (totaling less than $35) and that the account had be deleted and the email had been flagged. I told them I was willing to pay the money, but they kept saying the account has been shut down and then the lady (aggravated) said something about how fraud was a felony and she wouldn't tell me how much was being refunded. I finally gave up and hung up?
Did I do something Illegal? I never asked them to shut down the account and I'm sure with teenagers knowing how to use credit cards this sort of thing has happened more than once. I never contacted the police or anything and I said I was willing to pay and the customer service lady got me so I'm freaked out that I'm going to be charged with fraud over a misunderstanding. What could happen? Any feedback is highly appreciated