My mother recently had a company put new siding on her house. However, the company did a terrible job, and parts of the siding were falling apart, parts done improperly, etc. She's called the company and spoken to the owner several times, who has made three separate appointments to come and look at the problems (which are obvious ones), but even though my mother has had to take time off work for these appointments, he hasn't ever shown up. (Mind you, my mother has told them repeatedly that she has the money to pay them immediately, as soon as they fix the problems they caused.) Now, months later after my mom trying to get them to come out and fix these problems, they've sent her a letter stating they're putting a lien on her house for nonpayment. They've never even sent her a bill...she's just had a few calls from their office saying she's "late" with her payment, and she told them that the job isn't done, then made another appointment to come look at the problems that they never kept. First, what is a lien? And will this result in them suing her (which she would almost be happy about, so she could finally either get them to fix the problems OR get her downpayment back so she could pay someone else to fix the job)? How can a company just put a lien on someone's home without taking them to court? And what are her options from here? Any thoughts would be appreciated..thanks!
FYI - she has documented the owner's failure to visit her, and even had a lieutenant friend with the city's police force with her waiting on one of the days when the owner never showed up. She has photographs of the obvious unfinished parts of the job, and before the guy who was "foreman" on the job had left, he'd looked around with her and said that yeah, there were serious issues that they needed to fix, but then just never came back to fix them (and according to the owner is no longer working there). And my mother has sent the company a certified letter explaining that she hasn't been able to contact them (every time she calls the phone rings, and there's no answering machine) but she would like them to come and complete the project so she can pay them for the finished job.
FYI - she has documented the owner's failure to visit her, and even had a lieutenant friend with the city's police force with her waiting on one of the days when the owner never showed up. She has photographs of the obvious unfinished parts of the job, and before the guy who was "foreman" on the job had left, he'd looked around with her and said that yeah, there were serious issues that they needed to fix, but then just never came back to fix them (and according to the owner is no longer working there). And my mother has sent the company a certified letter explaining that she hasn't been able to contact them (every time she calls the phone rings, and there's no answering machine) but she would like them to come and complete the project so she can pay them for the finished job.
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