Locksmith refuses to provide an invoice....

[SunshineDee]

Jurisdiction

South Carolina

After being charged $150 for a 2 second bit of work to open my door, the locksmith wrote a chicken scratch receipt barely readable and handed it to me. My apartment manager would like to get me a refund through the complex but must have a REAL invoice with all the important information to submit to the property owner. (no-one was available to help me or give me a key and so I had a locksmith.) It was 12 degrees outside with ice and snow. I needed to get back inside.

I have called the locksmith office 3 times now and the lady answering the phone promises to contact him and he will email me the invoice., It never happens, no matter times I call the office. What advice would you give me?

 

[adjusterjack]

Write him up on Yelp.

I find that negative reviews get the attention of business owners.

 

[Michael Wechsler]

Here is an idea. Send them a demand letter or e-mail. If they cannot provide a proper invoice for you to get a reimbursed after the request, send another demand letter letting them know that you'll sue them in small claims court for the cost of the repair as well as reporting them to the South Carolina Department of Consumer Affairs. That usually prompts action - at least it did for me when I had a similar problem with a vendor.