I get paid either a commission or an hourly wage, whichever is greater. I also earn a bonus for meeting certain criteria and goals and I always exceed both. My paycheck is frequently short my bonus and/or commissions due to manage paper work errors, cashier errors, changes in policy I should have been made aware of but wasn't. Apparently there have been changes in overtime policy, when I inquired why I wasn't paid over time I was simply told my check was correct and I did received the OT even thought no one could get it to add up. No one seems to be able to explain the over time policy to me either, that was last month. Yesterday I was short $130 because my hours were entered into the computer incorrectly. I have no control over the cashiers and their mistakes, or management who does the weekly payroll, also it is managements responsibly to inform me of policy changes that affect my earnings.
The HR dept is very hard to get in touch with, usually takes days for them to respond if they respond at all. I have been told errors cannot be fixed and basically I will not be paid the bonuses or commissions. My manager said he is tired of dealing with my paycheck issues and not to come to him anymore. I don't understand how they can deny me what I earned because of someone else's incompetence. I meet the criteria and exceeded my goals - I earned every penny of. Any suggestions, can they really get away with this?
The HR dept is very hard to get in touch with, usually takes days for them to respond if they respond at all. I have been told errors cannot be fixed and basically I will not be paid the bonuses or commissions. My manager said he is tired of dealing with my paycheck issues and not to come to him anymore. I don't understand how they can deny me what I earned because of someone else's incompetence. I meet the criteria and exceeded my goals - I earned every penny of. Any suggestions, can they really get away with this?
