My roomates and I moved out of a 3 bedroom townhouse last month. We cleaned it for 3 days, baseboards, steamed and shampoo the carpets everything. We have had problems with the property manager in the past. Entering the unit without notice, picked the lock to my room with a coat hanger when I wasn't there etc. Most of the charges we are fine with. What bothers us is that they won't provide documentation of how much everything cost. I don't understand how a ceiling fan light shade( like 8 bucks at Home Depot) but they are charging 45 dollars for one. It was 45 dollars also to replace the blinds which I can see but not for one shade. The biggest charge was 1500 dollars to replace the engineered hardwood floor in the living room. We took pictures of the floor and they did not. Also the unit is owned by somone else and they refused to let us speak to them. I later found that its a matter of public record and I called the city tax assessor office and they gave me the owners information.