I am located in California (the gym in question is in San Diego).
Several months ago I signed a year contract with a personal training program, but have since had to move over 120 miles away to Los Angeles. When signing the contract I was under the impression that if I were to move, the contract could either be transferred to another gym, or canceled.
On attempting to cancel my contract, it appears that this is not the case.
The personal training company informed me that they were no longer in affiliation with the gym, and that the contract had been taken over by the gym itself. Had the contract still been with the training company, it would be voided without any fees.
I contacted the gym and explained my situation, and was told that I would be charged a 15% cancellation fee (over $400). I have paid over $200 to them already for sessions that I have not used, but that could not be subtracted from my total and could not be refunded.
Upon reviewing my contract it appears that in the Buyers Rights section, there are five situations that release me from my contract. Canceling the contract 5 business days after signing, dying, sustaining a physical disability, and the forth: permanent relocation to a residence over 50 miles away from the center. The fifth and final term allows me to cancel my contract after paying $250.00 or 15% of my contract price, whichever is greater.
Because these are separate terms, it would make sense that fulfilling one of the requirements (moving over 50 miles away) would cancel my contract, and therefore not require the $400+ cancellation fee, correct?
The person I spoke with acted like the $400 fee was a favor, and I was lucky for him to not charge me this month's dues as well, as it would take 30 days to process the whole thing.
I would like to present him with this information, but I would like to do so with confidence. Does he have the right to charge me the $400?
Thank you so much for your time, I appreciate any help you could offer.
I would be happy to post the terms of the Buyers Rights in detail, if that would be of any help.
Several months ago I signed a year contract with a personal training program, but have since had to move over 120 miles away to Los Angeles. When signing the contract I was under the impression that if I were to move, the contract could either be transferred to another gym, or canceled.
On attempting to cancel my contract, it appears that this is not the case.
The personal training company informed me that they were no longer in affiliation with the gym, and that the contract had been taken over by the gym itself. Had the contract still been with the training company, it would be voided without any fees.
I contacted the gym and explained my situation, and was told that I would be charged a 15% cancellation fee (over $400). I have paid over $200 to them already for sessions that I have not used, but that could not be subtracted from my total and could not be refunded.
Upon reviewing my contract it appears that in the Buyers Rights section, there are five situations that release me from my contract. Canceling the contract 5 business days after signing, dying, sustaining a physical disability, and the forth: permanent relocation to a residence over 50 miles away from the center. The fifth and final term allows me to cancel my contract after paying $250.00 or 15% of my contract price, whichever is greater.
Because these are separate terms, it would make sense that fulfilling one of the requirements (moving over 50 miles away) would cancel my contract, and therefore not require the $400+ cancellation fee, correct?
The person I spoke with acted like the $400 fee was a favor, and I was lucky for him to not charge me this month's dues as well, as it would take 30 days to process the whole thing.
I would like to present him with this information, but I would like to do so with confidence. Does he have the right to charge me the $400?
Thank you so much for your time, I appreciate any help you could offer.
I would be happy to post the terms of the Buyers Rights in detail, if that would be of any help.