Consumer Law, Warranties money back guarantees

[cinnsha]

My jurisdiction is: florida

a contract was entered into with a money back guarantee if not satisfied at the end of the contract when services are finished. client was dissatisfied before services were finished and demanded their money back. is this a breach of contract or are they entitled to refund?

 

[dee_dub]

Providing more context will get you better answers. What is the contract for, what does the clause say, how is the client dissatisfied, how much has been done, when did they express this?