Need Guidance
New Member
- Jurisdiction
- Maryland
My spouse and I traded in our (2) vehicles to an auto dealership. Dealership told us that we were financed and who financed us and gave us our purchase of sale paperwork before leaving with the vehicles.
We realized something wasn't right when I received rejection letters from banks. I immediately called the dealership who says everything is all right and that everything was taken care of. My spouse and I have called to speak with the dealership (finance person, finance director, other managers) and they keep telling us our deals were done and we should receive something in the mail. It's been 2 months now that my spouse has not received any final information to tell us where to make payment for the new vehicle. It's been 1 month and a few days that I have not heard anything on the vehicle that I purchased.
During the purchase of the vehicles, my spouse and I gave the dealership $5100 as a down payment and title and tags. The dealership took their money from our bank accounts.
Now, the finance collection dept (for vehicles we traded in) is telling us they are going to repossess the vehicles that we traded in. We keep calling the the collections dept to say that we've been trying to get the dealership to properly handle the close of our vehices (purchased) or release our trade-in vehicles back to us. But of course the collections depth wants their money for vehicles we are not in possession of.
We've told the dealership that we want to retrieve our cars that we traded in and they're telling us that we can't do that and that everything will be okay.
My spouse and I are tired of the dealership lying to us.
We've reached out to an attorney who says that in so many words, there is nothing we can do.
Can someone provide guidance?
Excerpt from the attorney's perspective:
Despite the fact the 7th Amendment of the United States Constitution gives Americans like you the right to a jury trial in civil disputes, many companies have placed "arbitration clauses" in contracts which severely limit these constitutional rights. It means that you agree not to try your case by public and appealable trial, but before a private "arbitrator". Not only do you give up the right to a public jury trial and an appeal if the decision is wrong, but often you give up the right to take part in a class action, give up the right to "punitive" or punishing damages if the company has committed fraud, give up the right to collect attorney fees, and give up other important rights. Arbitration is often more costly to you than trial and recent studies have shown that many arbitration companies have ties to the companies demanding arbitration. Overwhelmingly the companies win in these arbitrations.
Can someone give me proper guidance?
We realized something wasn't right when I received rejection letters from banks. I immediately called the dealership who says everything is all right and that everything was taken care of. My spouse and I have called to speak with the dealership (finance person, finance director, other managers) and they keep telling us our deals were done and we should receive something in the mail. It's been 2 months now that my spouse has not received any final information to tell us where to make payment for the new vehicle. It's been 1 month and a few days that I have not heard anything on the vehicle that I purchased.
During the purchase of the vehicles, my spouse and I gave the dealership $5100 as a down payment and title and tags. The dealership took their money from our bank accounts.
Now, the finance collection dept (for vehicles we traded in) is telling us they are going to repossess the vehicles that we traded in. We keep calling the the collections dept to say that we've been trying to get the dealership to properly handle the close of our vehices (purchased) or release our trade-in vehicles back to us. But of course the collections depth wants their money for vehicles we are not in possession of.
We've told the dealership that we want to retrieve our cars that we traded in and they're telling us that we can't do that and that everything will be okay.
My spouse and I are tired of the dealership lying to us.
We've reached out to an attorney who says that in so many words, there is nothing we can do.
Can someone provide guidance?
Excerpt from the attorney's perspective:
Despite the fact the 7th Amendment of the United States Constitution gives Americans like you the right to a jury trial in civil disputes, many companies have placed "arbitration clauses" in contracts which severely limit these constitutional rights. It means that you agree not to try your case by public and appealable trial, but before a private "arbitrator". Not only do you give up the right to a public jury trial and an appeal if the decision is wrong, but often you give up the right to take part in a class action, give up the right to "punitive" or punishing damages if the company has committed fraud, give up the right to collect attorney fees, and give up other important rights. Arbitration is often more costly to you than trial and recent studies have shown that many arbitration companies have ties to the companies demanding arbitration. Overwhelmingly the companies win in these arbitrations.
Can someone give me proper guidance?
