Consumer Law, Warranties Overpayment

[jenlyna81]

I am currently paying on a stereo system from Rent a Center. I had the same product before and paid most of it off, but due to me loosing my job I had to return it. When I returned it the Manager verbally told me that when I come back to pick up on my payments everything that I've paid would be put towards the same or like stereo. I now have the same exact stereo and have been paying on it for awhile now and I feel that I have paid what I owe. What can I do or can I do anything?

 

[presutin]

Where is the contract that stating what you just posted? If you have something in writing regarding the specifics you just posted on that particular stereo system you can demand a rectification from the store manager.

 

[presutin]

Duplicate response.

 

[RentACenter]

If you could please contact our Customer Service Department at (800) 422-8186 and address your concerns with a Representative; we will forward your information to the District Manager and/or Regional Director to work out a resoltuion with you. Our hours of operation are as follows Monday through Friday 7:15 am to 6:45 pm and Saturday 8:00am to 1:45pm CST. We look forward to hearing from you at your earliest convenience.

Sincerely,

Rent-A-Center Corporate