I won and paid for an item on Overstock auctions, the seller failed to respond and after two days I filed a claim with Paypal to recover my money, after two weeks I got back less than 20% of my money as that was all that Paypal could recover. I have repeatedly emailed the seller and on the advise of Paypal sent him an invoice for the outstanding amount, the seller continues to ignore my pleas for a refund and has given me two very lame excuses, firstly stating that it was Paypals fault and then he says that there was a death in his family! I refuse to believe that either of these are true, I called Paypal and they said that they would not hinder him from sending money that is owed to me. My next step would be to send him a legal letter threatening court action, am I right in my assumption? I have tried calling the phone number supplied to me by Overstock but it is disconnected, no surprise there. However, I do have a physical address. Please can someone advise me on what to do with this person?
Thanks
Thanks
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