Thanks for this response. I have reviewed the info on the CA bar website, but I'm still unsure about whether or not all this "research" and "emailing" the attorney did was justifiably billed for, given that the actual product they produced did not incorporate any of this. Everything he put into the letter was stuff that I had told him in emails. All the research and emails and calls he billed didn't actually go towards the actual work product. Can he still legitimately bill for all of that?