princeshoko
New Member
I ordered a trial of an item that never came. UPS Says they had a signature but it turns out not to be mine and i signed a form stating so in person and gave my signature as proof. UPS denied the insurance claim that the shipper filed now the shipper wants me to pay for something i never received and the shipper says this to me
"However, we are out a fairly expensive piece of equipment and will be pursuing it in any way that we can. This may involve the local authorities and/or courts. I regret that you will be involved in the investigation if it goes that far. This has the potential to be a long and drawn-out process, and could cost us all a lot of time, energy and resources (even if we do get satisfactory resolution). "
Can they do anything ? What are my rights and what may happen? They were very nice and i gave them everything requested but now that they found out UPS is unwilling to pay them any insurance claim they are after me.
"However, we are out a fairly expensive piece of equipment and will be pursuing it in any way that we can. This may involve the local authorities and/or courts. I regret that you will be involved in the investigation if it goes that far. This has the potential to be a long and drawn-out process, and could cost us all a lot of time, energy and resources (even if we do get satisfactory resolution). "
Can they do anything ? What are my rights and what may happen? They were very nice and i gave them everything requested but now that they found out UPS is unwilling to pay them any insurance claim they are after me.
