I won a wolf oven on Ebay for $2000 and this was the description of the item:
Practically new Wolf 36" model #SO36U/S stainless steel convection oven. It was taken out of the box and installed in the kitchen but my wife decided to have a double oven instead so my remodeling plans have changed and she wants this item gone from storage...Go to the Wolf web site for a full description. This is the unit with the stowing control panel and blue interior. Item is as from the factory. The interior color is blue this 288lb item is too heavy to be shipped. All my auctions are as-is where-is but bid with confidence.
Note: I threw away the box but I have all manuals with it, this oven was plugged in only and never used. This oven for $2800.00, and I will start it at half the price...
http://cgi.ebay.com/ws/eBayISAPI.dl...MEWA:IT&viewitem=&item=330099123212&rd=1&rd=1
http://contact.ebay.com/ws/eBayISAP...099123212&frm=284&redirect=0&ShowASQAlways=1& SSPageName=PageAskSellerQuestion_VI
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When I received the oven and unpacked it I found that there was major damage to porcelin on the inside of the oven. When I confronted the seller on the phone regarding the damage, he said that he didn't know about the damage because he didn't see it. Some of the damage is in the front of the oven-- impossible NOT to see when you open it.
I called Wolf that day to inquire about what could be done to fix the damage. They told me that the oven was a scrap appliance that can't be fixed because the porcelin was damaged. They replace it only under warranty. This oven carries no warranty because it is considered scrap. The Wolf representative informed me that, had the oven not been scrapped, the warranty would still be in effect because it's only a year old. The ebay seller mentions there's no warranty on this unit in his Q&A, so he must have know that the oven was damaged, which is the only thing that would void the warranty.
The representative accidently gave me the phone number of the oven's orginal owner, whom I called only to discover it wasn't the ebay seller.
I've spent $300 in delivery fees to get the appliance to my house and am very unsatisfied with it. I asked the seller for my money back, but he wants me to pay for return shipping. Plus, he wants me to pay $300 for his time and to keep the oven in Uhaul storage. Because I live in Massachusetts. I can take him to small claims court for the $2000 I originally paid for the item.
When I talked to him on the phone and told him that he sold me a scrap appliance he told me that he didn't know it was one. He says that he didn't describe the unit as new and all his auctions are as-is. In his desciption he fronts like its a new unit taken out of of the box and tested.
Here are some pictures of the damage
https://home.comcast.net/~dal27/ovendamage1.jpg
https://home.comcast.net/~dal27/ovendamage2.jpg
https://home.comcast.net/~dal27/ovendamage3.jpg
https://home.comcast.net/~dal27/ovendamage4.jpg
Does anyone think I have a good chance to win in small claims court?
Thank you
David
Practically new Wolf 36" model #SO36U/S stainless steel convection oven. It was taken out of the box and installed in the kitchen but my wife decided to have a double oven instead so my remodeling plans have changed and she wants this item gone from storage...Go to the Wolf web site for a full description. This is the unit with the stowing control panel and blue interior. Item is as from the factory. The interior color is blue this 288lb item is too heavy to be shipped. All my auctions are as-is where-is but bid with confidence.
Note: I threw away the box but I have all manuals with it, this oven was plugged in only and never used. This oven for $2800.00, and I will start it at half the price...
http://cgi.ebay.com/ws/eBayISAPI.dl...MEWA:IT&viewitem=&item=330099123212&rd=1&rd=1
http://contact.ebay.com/ws/eBayISAP...099123212&frm=284&redirect=0&ShowASQAlways=1& SSPageName=PageAskSellerQuestion_VI
------------------------------------------------------------------------------------------------------
When I received the oven and unpacked it I found that there was major damage to porcelin on the inside of the oven. When I confronted the seller on the phone regarding the damage, he said that he didn't know about the damage because he didn't see it. Some of the damage is in the front of the oven-- impossible NOT to see when you open it.
I called Wolf that day to inquire about what could be done to fix the damage. They told me that the oven was a scrap appliance that can't be fixed because the porcelin was damaged. They replace it only under warranty. This oven carries no warranty because it is considered scrap. The Wolf representative informed me that, had the oven not been scrapped, the warranty would still be in effect because it's only a year old. The ebay seller mentions there's no warranty on this unit in his Q&A, so he must have know that the oven was damaged, which is the only thing that would void the warranty.
The representative accidently gave me the phone number of the oven's orginal owner, whom I called only to discover it wasn't the ebay seller.
I've spent $300 in delivery fees to get the appliance to my house and am very unsatisfied with it. I asked the seller for my money back, but he wants me to pay for return shipping. Plus, he wants me to pay $300 for his time and to keep the oven in Uhaul storage. Because I live in Massachusetts. I can take him to small claims court for the $2000 I originally paid for the item.
When I talked to him on the phone and told him that he sold me a scrap appliance he told me that he didn't know it was one. He says that he didn't describe the unit as new and all his auctions are as-is. In his desciption he fronts like its a new unit taken out of of the box and tested.
Here are some pictures of the damage
https://home.comcast.net/~dal27/ovendamage1.jpg
https://home.comcast.net/~dal27/ovendamage2.jpg
https://home.comcast.net/~dal27/ovendamage3.jpg
https://home.comcast.net/~dal27/ovendamage4.jpg
Does anyone think I have a good chance to win in small claims court?
Thank you
David
