A
AF1998
Guest
- Jurisdiction
- California
I received from my apartment complex an itemized list of charges deducted for keeping my security deposit and three pages that are not actual invoices but have dates that are from dates that do not add up with when the services would have been done, and company information for places that performed the repairs and cleaning to my old apartment. I went into the leasing office and asked for the actual invoices or receipts from the companies and the manager could not provide them at that time saying the don't get them directly. Today I decided to investigate the companies online, and found very little information on the business, no reviews, and one of the companies websites has information with coupons expiring in 2016 still on the website. I decided to email the carpet company for a quote on how much they charge and gave info on the size of the apartment and they emailed back saying "What is the name of the apartment" I asked if that would effect the rate, and the carpet company responded with "Can I give you a phone call?" less than 30 minutes after I emailed this alleged carpet company I get an email from the leasing office manager with very not credible looking invoices from the carpet company and another company that look almost identical. The invoices also say things like #456 2x2 gen clean....this makes me think they are having the work done by the maintenance staff or not done at all and making up fake info for the businesses. One even says the carpet cleaner is licensed, bonded and insured however I cannot find his licensing information on the CSLB or anywhere else. Please advise.