I've been trying to access my dad's checking account at Chase Bank in Texas for two months. I sent copies of the trust, pourover will, death certificate, Accepatance of Successor Trustee, Driver's license and SS number over 6 weeks ago and finally called yesterday when I didn't hear from them. The account is in the name of the trust. The bank now says I have to send the ORIGINAL trust document. They won't accept a certified copy. There is about $5,000. in the account. I told them two months ago I suspected possible check fraud by my dad's caregivers and would like copies of statements since my dad died in June. NO NOTHING. They do not return phonecalls and always brush me off. What can I do? I live in Calif and it won't be easy going to the bank in Texas to resolve this. Is there any other way?
Thanks.
Thanks.
