I have a loan with a certain company and have been making my payments regularly. Last week on of their customer reps called me and pitched me a offer to refinance my loan with them. I told him that i will think about it and if interested will go see him at the office. My credit monitoring agency contacted me and informed me that my credit report had been accessed by this company with authorization which was not the case. My credit report took a ding because i had recently applied for other loans. When i called the company in question they tried to spin it around and called me later to apologize for running my report without authorization. I am very ticked off at this lying of cooporations. What action if any can I take against this company to avoid this happening to other people.