Consumer Fraud Would a small claims against a massage parlor for poor service be a winning case?
- Thread Starter puddytat
- Start date
zddoodah
Moderator
Your post contains virtually no relevant facts.
What does that mean?
So? Was there an agreement ahead of time that oil would be used?
What?
Front side of what?
No one is obligated to tip.
Then why did you go there in the first place?
If you paid by credit card, you're free to dispute the charge with your card issuer.
What does that mean?
So? Was there an agreement ahead of time that oil would be used?
What?
Front side of what?
No one is obligated to tip.
Then why did you go there in the first place?
If you paid by credit card, you're free to dispute the charge with your card issuer.
They did ask, but did ask for neck and head massage. They didn't ask if wanted oil etc but since I paid cash for $75 for 1 hour thought that was part of it.
I'm disputing with bank , used debit though. So far no refund.
adjusterjack
Moderator
You'd be laughed out of court.
army judge
Moderator
Massages absent a LICENSED MEDICAL PROVIDER are indeed SKETCHY. It might be WISER and SAFER NOT TO FREQUENT such establishments.
Zigner
Moderator
I guess he was kind of sad at the ending...
Red Kayak
Well-Known Member
You went there, received a service, paid for the service, and regret the amount that you paid for. You have no case. Just don't go back.
You can write a letter to the owner or leave a negative review, but that's about it.
If by "shady" you mean illegal activity is going on there, you can express your concerns to the local police station.
You can write a letter to the owner or leave a negative review, but that's about it.
If by "shady" you mean illegal activity is going on there, you can express your concerns to the local police station.
zddoodah
Moderator
You didn't answer most of the questions I asked. That doesn't help when you are asking for assistance with a legal matter.
Also, the above sentences don't make sense. First you say, "They did ask," but then the very next sentence starts with, "They didn't ask."
Based only on what you've written (which is the only source of information we have), your ONLY complaint is that oil wasn't used for a head and neck massage. If that was something that was important to you, you should have mentioned it before you started or at some point during the massage. The service provider has no way of knowing your unexpressed expectations.
Also, FYI (and you could have learned this with a simple Google search), the small claims filing fee in Illinois is a minimum of $287. To sue over $75 would be a monumental waste of time and money.
Well the whole expectations was for a good body massage. And for one hour. I was hoping it was professional. From what the videos on their website it showed professional massages. But in person from my experience- plus the comments I later read on yelp were the same experiences I had reported.
adjusterjack
Moderator
You can complain to anybody you want.
zddoodah
Moderator
If "consumer affairs" means the Office of Consumer Protection under the Illinois General, that entity does not exist to deal with every customer service type complaint.
The BBB has no authority to do anything. A complaint to the BBB will only be meaningful if the vendor cares about the BBB.
If "ADR" means alternate dispute resolution, you cannot force the business to participate.
How much time and effort are you willing to put into a $75 dispute?
Red Kayak
Well-Known Member
The charge was not fraudulent; it's not as though someone stole your debit card and used it unauthorized.
It is not as though your were over charged. You may *feel* like you were short charged on the service that you requested, but it is not as though they ran the charge twice or added another zero. I *feel* that your complaint about the massage is more insignificant than a bad hair cut, and I've had my share of bad hair cuts. (The cost of a cheap haircut is about the same.) At least people won't notice your unsatisfactory massage.
I see no reason for the bank to give you a refund.
