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Thank you for this explanation. From my recollection, this is my first and maybe only major claim in many years as a car owner. I've owned several high performance cars over the past 12 years and have never made a single claim, not even glass. So as you can imagine, this is not only an insult...

OK thank you. And as crazy as that sounds, it is not an impossibility that people forget to lock their car or in my case, use my key fob and 50% of the time it does not lock on the first try. It is also not a high value car, it was a car that I bought as an auto enthusiast, not a collector and...

I am not dropping the investigation. I chose to continue because I have nothing to hide. I am more concerned that they already have this bias and now my claim is compromised no matter what. Maybe I watch too many legal shows and crime drama?

The car was most likely unlocked. I have not seen the video but the police described it to me during a phone call as if he just opened the door without much effort.

My vehicle was stolen in Philadelphia approximately a month ago. Immediately after the incident, I reported the car stolen to the police, and called insurance. A video footage was available (that I requested from the owner of the building where I was parked) but it was never made available to...