Robert Warsheski
New Member
- Jurisdiction
- Massachusetts
In august of 2020 I changed insurance companies. When doing so I stated I wanted the same full coverage I had with my previous company ( as I've had going back 20 years with binders to show that I have). We were buying a new car. Due to a increase in my premium because of the new car. I called the new insurance company and spent a couple hours on the phone going over everything. I was confident in the fact I would have full coverage. December I had a accident due to weather and no fault of mine. They are claiming I had no collision on one of my vehicles. The vehicle I was using. Here is my question. Or statement. I had a lien against my vehicle and in the state of Massachusetts I have to have full coverage. So how do they say I did not have coverage or that I'm not covered. Where as in the state of Massachusetts I have to have full coverage. After the accident I requested for them to review my case and sent letters explaining my case. And even filed a complaint against them with the DOI. ( they suggested I take them to court and that during the discovery process the truth would come out). The day after I called and put collision on my vehicle they contacted the bank to inform them in had full coverage (4 months after I started with them) I need help. Total damage to my vehicle 15.000 plus. And due to values going up the truck is worth more now then when the accident happened. The truck has been at the collision repair shop since the accident. Approximately 13,000 plus in storage fees. I've called GEICO and asked about not putting collision on my vehicle if it has a lien and they stated that I have to have it in Massachusetts. Even if I put up a big stink and demanded not to have collision on my vehicle I would need a letter from the bank stating I do not need it. The insurance company never contacted the bank to inform them they took over as my insurance company. I told them I had a lien. Oh and the only keep recordings 60-90 days. When asked for transcripts or a copy of the recording from my initial phone conversation when signing up.