I've been having a busier than normal day today, from the minute I hit my desk this morning. Then this happens:
Another manager's employee comes to me to ask if I have time to do a task that I can do in a pinch as backup, but don't normally do if their manager is in the office. I say no, I'm very busy and I don't have time this morning, isn't your manager here to do it?
Employee steps into their manager's office, then comes right back to mine. "Manager is busy, she says she can't do it, so you have to." (So why then did you ask if I had the time in the first place?)
This happens far too often and what it boils down to is the fact that the other manager thinks that my time is not anywhere near as valuable as hers nor the work I do as important as what she does, even though we are both VPs, at the exact same job grade level & pay scale. The only difference is that I've been here for 35 years and she's been here for 15, so I've got 20 years of seniority. And I'm just an all-around nice person so I don't like to put her poor employees in a tight spot by flat-out refusing to help them when she won't.
Okay, rant over, I can go forth and enjoy my weekend now!
I understand why you choose to be of service, rather than "it ain't my job".
Kudos to you, Cynthia.
You choose to help, rather than hinder, that's an asset to any organization.
You never get hurt by being nice, cooperative, or helpful.
You see the bigger picture, you understand your organization is a team.
In fact you even said it in your response, you don't want to punish the innocent for the transgressions of the guilty.
By the way, I don't consider anything you revealed as a rant.
You simply related an incident, and told us that you chose to be of service, rather than a disservice.
I'm a nobody to your organization.
If I understand what you do, how you operate, and your geniuine, modest "aww shucks, happy to help" attitude; I'm sure those in your organization see much more.
Good for you, hopefully your attitude, demeanor, cheerful helpfulness will be contagious.
I know one thing for sure, you felt warm, calm, and happy inside after you helped someone from your organization, while others pushed her/him away and brushed the person off.
Good on you, Cynthia, good on you.